Name:*

1. How would you rate our initial contact with you?
ExcellentGoodPoor

If poor or good, how do you think we could improve this aspect of our practice?

2. How would you rate our verbal communication with you? (e.g phone or in the office)
ExcellentGoodPoor

If poor or good, how do you think we could improve their service to you?

3. How would you assess the communication, be it by letter or e-mail, that you received?
ExcellentGoodPoor

If poor or good, how could we have improved this for you?

4. How would you rate your understanding and commitment to the action that was taken on your behalf?
ExcellentGoodPoor

If poor or good how could this have been improved for you?

5. In general terms, how would you assess our service for you?
ExcellentGoodPoor

If you have any suggestions for how we could improve things that have not been dealt with above, please comment here.

6. Would you be likely to recommend this firm to others?
YesNo

This form collects your personal data so that we can respond to your request for contact. Please check our Privacy Policy for information on how we process your submitted data. Should you consent, we can store your data to facilitate future communications about our products and/or services.

I am aware of the Privacy Policy and consent to the collection of my data via this form in order to fulfil my contact request*
I Agree